Frequently Asked Questions (FAQs)

For Training Courses (CCNA, CCNP, CCIE)

Can I attend the course remotely?

Yes! We offer both onsite and remote training options. You can choose the mode that best fits your schedule and learning preferences.

How do I access the EVE-NG lab environment?

Each student receives a personal EVE-NG lab account with 24/7 access for the entire course duration. This allows you to practice anytime, anywhere.

What prerequisites do I need before enrolling?

For CCNA: Basic understanding of networking concepts is helpful but not mandatory.
For CCNP: CCNA-level knowledge or equivalent experience recommended.
For CCIE: Advanced networking knowledge and practical experience are essential.

Do you provide course materials?

Yes! All students receive comprehensive study materials, lab guides, and exam preparation resources tailored to each certification level.

What is the course duration and schedule?

CCNA: 5-day intensive program
CCNP: 10-day bootcamp
CCIE: 2-month comprehensive training
Schedules are flexible for remote students, and onsite training is typically full-time during the course days.

Will I get support after the course?

Absolutely! We provide ongoing support during the course and offer guidance for exam preparation. You can also reach out to your instructor for clarification.

Can I retake any part of the course?

Yes, we offer options for refresher sessions or repeat lab access—please get in touch with us for details and pricing.

Do you assist with the official Cisco certification exams?

While we don’t administer exams, we provide extensive exam prep and can guide you on how to register for Cisco’s official testing centers.

For Solutions & Services

What industries do you serve?

We work with a diverse range of sectors including government, telecom, education, finance, and data centers.

How does your network audit service work?

We perform a comprehensive analysis of your existing network, identify risks or inefficiencies, and simulate proposed changes in our lab environment to ensure a smooth upgrade or fix.

What makes your lab testing unique?

Our EVE-NG super labs replicate real-world conditions, allowing us to test designs and configurations before deployment—minimizing downtime and deployment risks.

Can you support multi-vendor environments?

Yes! While we specialize in Cisco, our solutions can integrate with other leading vendor technologies as needed.

What kind of ongoing support do you offer?

We provide 24/7 operational support options, including monitoring, troubleshooting, and escalation services to keep your network optimized.

Are you an authorized Cisco partner?

Yes, we are proud partners of Cisco and Ingram Micro, giving us access to top-tier products and support resources.